If You Submitted a Claim Alleging Fraudulent Transactions on Your Direct Express Card That Was Denied, You May Be Eligible for a Payment from a Class Action Settlement.
A Settlement has been reached in a class action lawsuit pending in the United States District Court for the Western District of Texas titled Almon, et al. v. Conduent State & Local Solutions, Inc., Case No. 5:19-cv-01075-XR (W.D. Tex.) (the “Action”). In the Action, eight people who have or had a Direct Express card issued by Comerica Bank allege that Defendants Conduent State & Local Solutions, Inc. (incorrectly named as Conduent Business Services, LLC), Comerica Bank, and Comerica, Inc. improperly handled fraud claims made by Direct Express cardholders in violation of certain provisions of the Electronic Funds Transfer Act (15 U.S.C. § 1693f) and Regulation E (“12 C.F.R. § 1005.11”). Defendants dispute those contentions, deny that they engaged in any wrongdoing, and contend that they complied in all respects with the contractual and other obligations imposed on them. The Court has not decided which side is right. The Court has tentatively approved the proposed Settlement Agreement (available here) to which the parties have agreed (the “Settlement”).
Current and former holders of a Direct Express card who submitted a claim of allegedly fraudulent transaction(s) or other error(s) between February 12, 2018 and September 28, 2022 that was denied may be eligible to receive some form of payment.
Read the Notice carefully. The Notice advises you of the benefits that may be available to you under the proposed Settlement and your rights and options as a Class Member.
SUMMARY OF YOUR LEGAL RIGHTS AND OPTIONS IN THIS SETTLEMENT
If you believe you are a Class Member, you can submit a Claim Form for review. The Claim Form, which is available here, must include the information specified in FAQ #8. If the Court approves the
Settlement and it becomes final and effective, your Claim will be reviewed
and, if approved, you will receive payment.
EXCLUDE YOURSELF FROM THE SETTLEMENT
Receive no benefits from the Settlement. This
is the only option that allows you to retain your right to bring another
lawsuit against Defendants aboutclaimsrelatedtotheir handling
of your fraud claim on your Direct Express card during the Class Period.
OBJECT
WritetotheCourtifyouwishtoobjectto the
Settlement.
DO NOTHING
You will not receive a payment.
If you are a Class Member, you will give up
your right to participate in further litigation against Defendants aboutclaimsrelatedtotheir handling of your fraud claim on
your Direct Express card during the Class Period. You will be bound by the Settlement in all
respects.
The Court still has to decide whether to approve the Settlement. If it does, and any appeals are resolved, benefits will be distributed to members of the Class who submit approved claims and who do not exclude themselves from the Settlement.
This website is authorized by the Court, supervised by counsel to the Parties and controlled by Kroll Settlement Administration LLC, the Settlement Administrator approved by the Court. This is the only authorized website for this case.
Click here to safely and securely submit a Claim Form.
Important Dates
Opt-Out Deadline
Tuesday, August 13, 2024
You must complete and mail your request for opt-out so that it is postmarked no later than August 13, 2024.
Objection Deadline
Tuesday, August 13, 2024
You must mail your objection(s) and/or notice of intent to appear at the Final Approval Hearing so that it/they are postmarked no later than August 13, 2024.
Claim Form Deadline
Thursday, September 12, 2024
You must submit your Claims online no later than September 12, 2024, or mail your completed paper Claims so that it is postmarked no later than September 12, 2024.
Final Approval Hearing Date
Thursday, September 5, 2024
The Final Approval Hearing is scheduled for September 5, 2024. Please check this website for updates.
